RepairM8 ("we," "our," or "us") operates as a marketplace platform connecting customers with independent automotive service providers ("Shops"). We do not perform automotive repairs directly and act solely as an intermediary platform.
RepairM8 generates revenue through platform fees charged to completed service transactions. Our business model is based on:
Important: RepairM8 is currently in active development and not fully operational. Features, functionality, and services may change without notice. By using this platform, you acknowledge that you are accessing a development version.
IMPORTANT FEE DISCLOSURE
RepairM8 operates as a payment processor and platform facilitator. We collect payments from customers and retain a 20% platform fee from the service amount before remitting the balance to shops.
Payment Flow Example:
Service Quote: $100.00
Sales Tax (6%): $6.00
Customer Pays Total: $106.00
RepairM8 Platform Fee (20% of service): $20.00
Shop Receives (Service - Platform Fee): $80.00
Shop Receives (Sales Tax - Full Amount): $6.00
Total Shop Payment: $86.00
Platform fee covers: Credit card processing (2.9% + $0.30), technology infrastructure, customer support, payment security, dispute resolution, and business operations.
By providing your phone number, you expressly consent to receive automated text messages from RepairM8 using an automatic telephone dialing system (ATDS) at the number provided.
CONSENT IS NOT REQUIRED FOR PURCHASE
RepairM8 acts as the payment processor for all transactions. When you pay for services, you are paying RepairM8, not the shop directly. We then distribute the payment to shops minus our platform fee.
Shops are independent contractors, not employees or agents of RepairM8. All service agreements are directly between you and the Shop. We do not control, endorse, or guarantee the quality, safety, or legality of services provided by Shops.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPAIRM8 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM OR SERVICES OBTAINED THROUGH SHOPS.
You agree to defend, indemnify, and hold harmless RepairM8, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from your use of the platform, violation of these Terms, or violation of any rights of another party.
PLEASE READ CAREFULLY - THIS AFFECTS YOUR LEGAL RIGHTS
Any dispute arising from these Terms or your use of RepairM8 shall be resolved through binding arbitration conducted by JAMS under its Streamlined Arbitration Rules, except you may assert claims in small claims court if eligible.
CLASS ACTION WAIVER: You agree to resolve disputes individually and waive your right to participate in a class action lawsuit or class-wide arbitration.
Opt-Out: You may opt out of arbitration by sending written notice within 30 days of account creation to: RepairM8 Legal, [Address to be provided]
You agree not to:
All platform content, features, and functionality are owned by RepairM8 and protected by copyright, trademark, and other intellectual property laws. You grant us a non-exclusive, worldwide, royalty-free license to use any content you submit to the platform.
Refund processing time: 5-7 business days to original payment method. Sales tax refunded in full when applicable.
Services are available only in the United States. You must be physically located in the US to use our services. Currently operating in Florida with planned expansion to other states.
RepairM8 shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, pandemics, natural disasters, war, terrorism, labor disputes, or equipment failures.
RepairM8 is committed to ensuring digital accessibility for people with disabilities. We continually improve user experience by applying relevant accessibility standards. For assistance, contact accessibility@repairm8.com.
We reserve the right to terminate or suspend accounts at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the platform. You may terminate your account at any time through account settings.
We may update these Terms of Service at any time with 30 days notice via email or platform notification. Continued use of the platform after changes constitutes acceptance of the new terms.
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action must be brought in the courts of Hillsborough County, Florida, unless resolved through arbitration.
For questions about these Terms of Service, please contact us at:
RepairM8 Legal Department
Email: legal@repairm8.com
Phone: 1-800-REPAIR8
Address: [To be provided]
Last updated: October 7, 2025
Version: 1.0.0
These Terms of Service are subject to change as RepairM8 continues development and moves toward full operational status.